Don’t serve a feedback sandwich: how to give constructive feedback in a more palatable way

Don’t serve a feedback sandwich: how to give constructive feedback in a more palatable way

Have you heard of the “feedback sandwich” or “compliment sandwich” approach?

This is feedback-giving advice that some people still dole out. And some people still practice.

And I hope (very much!) that after reading this post, you will not use it, ever again.

In this blog post, I’ll first describe what the feedback sandwich is, and why its proponents think it’s a good idea. I’ll then describe what’s wrong with it and what to do instead.

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Let’s get gritty! (Book Review: Getting Grit by Caroline Adams Miller)

Let’s get gritty! (Book Review: Getting Grit by Caroline Adams Miller)

Grit is so important to goal accomplishment and success that I decided to share some golden nuggets of wisdom from both the book and the podcast right here in this post, to get you started. In this blog post, I’ll share some of Caroline’s thoughts and ideas on what is grit, specifically her concept of authentic grit, why we need to cultivate more grit in our culture, the good and bad types of grit, and how to grow your grit by adding the ingredients required for grit according to Caroline’s ‘grit recipe’.

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Tame your advice monster: leadership tips from two expert coach guests as heard on the TalentGrow Show podcast

Tame your advice monster: leadership tips from two expert coach guests as heard on the TalentGrow Show podcast

Humans in general, and especially leaders, we love to teach others.

We love to tell others what they should do.

We enjoy giving advice.

So if somebody comes to us and says, “I’m struggling with this or I don’t know how to do that,” we feel so much pressure to solve their problem for them. To be smart. To have all the answers.

Two world-leading coaching experts, Michael Bungay Stanier and Dr. Marcia Reynolds, agree it’s a mistake many leaders make. In this blog post, I share their advice (oh, the irony!) as given on my leadership podcast, the TalentGrow Show, on why leaders should stop doling out so much advice and what to do instead.

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The best question to boost your courage in the face of fear

The best question to boost your courage in the face of fear

In her book Lean In and the movement that it launched, Facebook COO Sheryl Sandberg challenges women to answer this question: “What would you do if you weren’t afraid?”. I think this is a positive message that helps bring self-awareness to limiting beliefs and barriers to courage. And she does implore women to “then go do it.” And I want to build on it and extend it.

For one, I do not wish to only address women. I want to address men also. Because fear holds a lot of people back.

In my work as a leadership development strategist, speaker, and facilitator, I meet a lot of people. And unfortunately, way too many of them are playing too small, too safe. I see a lack of courage – not Courage with a capital C like the kind that makes you run into a burning building and saving babies and puppies. No. Small-c courage that lets you see your fears, face them square on, and take action toward your big, scary goals IN SPITE of that fear.

So I want to build on that question and make it more actionable. I want to "yes, and" it.

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Why you should stop distracted listening

Why you should stop distracted listening

Does listening involve just your ears? Halelly Azulay of TalentGrow says definitely not. In this short video blog (vlog), she describes the commonly experienced negative effects of distracted listening and why you should stop doing that to people you care about. This advice is crucial for leaders of all levels (but it will also help you in your personal relationships).

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The Top 10 Conversations Every Leader Should Have with Every Employee

The Top 10 Conversations Every Leader Should Have with Every Employee

Last week I visited sunny Ft. Lauderdale to speak at a financial services association’s conference about how to radically transform the way in which we do performance appraisals. The number one tip of the 5 best practices for a better performance management approach I shared with the audience is this: Make performance feedback an ongoing and informal practice. Ongoing, regular, and timely conversations with employees about performance, goals, career, and feedback contribute tremendously to their current and future level of performance and engagement at work. Here are my top 10 types of conversations that I think every leader should be having with every employee throughout each year:

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Is there such a thing as too much authenticity?

Is there such a thing as too much authenticity?

What does authenticity mean to you?

To me, it means being real, being the opposite of fake or pretentious.

It means being honest and open. It means being willing to be vulnerable and imperfect.

These are values that align with mine, which is why the construct of authenticity appeals to me. But a recent HBR article has brought new questions to mind that are shaking this idea up. Let's delve deeper and see what you think - is there maybe such a thing as too much authenticity?

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Harness the power of your emotional intelligence!

Harness the power of your emotional intelligence!

You've heard the term emotional intelligence (aka EQ) bandied around. Do you know what it means? If not, you might have fallen for the common myth that being emotionally intelligent means being more emotional. That's really not the case. What being emotionally intelligent actually means is becoming more aware of your own and others' emotions, increasing your capacity to manage your own emotions and take into account those of others, so that you can increase your ability to be more, not less, rational in your actions. Your communication and your relationships will improve when you harness your emotional intelligence!

Read this post to learn more about what EQ is and how to harness it for improved communication.

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Don't Try This at Home: When Leading by Example Backfires

Don't Try This at Home: When Leading by Example Backfires

In this short "blog" (video blog) post, I describe the story of Charlie (made up name), a manager I coached and how he proudly led by example in a way that was going to backfire, big time. Learn about the unintended consequences he would have experienced and what I suggested that he try instead.

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YES! We should ditch performance appraisals!

YES! We should ditch performance appraisals!

There’s a tide of supporting evidence rising for why we should really ditch performance appraisals as we know them. Over the past year, I’ve been lucky to work with two different large clients to help them do just that. Here’s what I’ve learned so far from the research, preparation, and roll-outs of these huge cultural changes:

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Three Great New Leadership Books

Three Great New Leadership Books

I’m happy to share three new leadership books with you that are launching in the coming days. Each brings a unique and helpful perspective to ease the work of leaders and create new opportunities for developing leadership skills: Leaders Open Doors by Bill Treasurer, Overworked and Overwhelmed: The Mindfulness Alternative by Scott Eblin, and The Discomfort Zone by Marcia Reynolds. Here's my short review of each - go get all three!

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The 3 Secrets of Motivating and Inspiring Others

The 3 Secrets of Motivating and Inspiring Others

Motivating others - that's a tough one, right? In this post, I share the three secrets to motivating and inspiring others. Hint: none of these secrets involve spending more money! Here are some of the key findings from scientific research about what is highly motivating to most of today's knowledge workers and how to apply these insights to your daily leadership efforts.

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The Ultimate New Year's Resolution: Make 2014 Your Year of Fast Learning!

The Ultimate New Year's Resolution: Make 2014 Your Year of Fast Learning!
With a New Year upon us, everyone else is posting about how to set goals and make New Year's resolutions. In this post, you can learn about how to make the ultimate New Year's Resolution - you can learn new skills and habits fast using a 4 step process from Josh Kaufman and lots of other resources. Learn 12 new habits in 2014 if you apply this model to learn one new skill each month of the year. What are you going to learn in 2014?
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