The common mistake we make during critical conversations and how to avoid it

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The common mistake we make during critical conversations and how to avoid it

Often, we go into critical conversations with a certain predetermined outcome we want. And while it's really good to have a goal for what we want to accomplish in the conversation, there's a risk to becoming attached to a particular solution or approach.

What I suggest is that you have a goal for what you want to accomplish, but that you stay tentative and open about HOW you will accomplish it and allow that to be co-developed DURING the conversation, with full involvement from your conversation partner(s).

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How to REALLY Listen: Reduce Conflict by Staying Low on the Ladder of Inference

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How to REALLY Listen: Reduce Conflict by Staying Low on the Ladder of Inference
Whenever we are interacting with others, we are always using the information available to make assumptions about their character and intentions so we can decide how to react, what to say, and what to do. However, we mix observable, objective facts with our subjective inferences based on our past experience, upbringing, mood, and biases. Learn about this process and how to avoid jumping to the wrong conclusions. It will help you reduce misunderstandings and minimize unnecessary conflicts!
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